Direct-booking policies

Clear from
the beginning.

Owner action required: This is a policy framework, not final legal language. Replace every bracketed item, confirm it with qualified local counsel and your insurer, then change the policy version used by checkout before accepting direct bookings.

01 · Rental terms

Rental agreement

The booking guest must be at least [minimum age] and is responsible for the conduct of all occupants. The confirmed guest count may not exceed [maximum guests]. Check-in is [time] and check-out is [time].

Quiet hours: [hours or policy].
Pets: [allowed/not allowed, restrictions, and fees].
Smoking: [policy].
Events and commercial use: [policy].
Damage, security deposit, and reporting process: [policy].

02 · Cancellation

Cancellation policy

[State the full cancellation schedule, including deadlines, percentages, no-show treatment, date-change rules, severe-weather approach, and the time zone used for deadlines.]

Direct-booking checkout must not be enabled until this policy is complete and matches the refund logic used by the owner.

03 · Refunds

Refund policy

[Explain when refunds are available, which charges are refundable, how security deposits are returned, processing timelines, and how payment-processor timing can affect when funds appear.]

04 · Privacy

Privacy policy

PEI Beach Stay collects contact, stay, guest-count, and payment-status information needed to manage a reservation. Raw card details are entered directly in Stripe Checkout and are not stored by this website.

[Add the legal business name and contact, retention periods, service providers, cookie/analytics details, cross-border processing disclosures, access/correction process, and applicable Canadian privacy-law language.]

05 · Contact

Questions before booking?